I absolutely hate the word “blog”

Grant’s video iPod recently suffered a broken headphone jack, but he was eight full months out of warranty coverage. Still, he took it to the Apple store to see what could be done, and they gave him a new one on the spot. Their reasoning? “It looks fresh out of the box [because you've always kept it in a case so it's not scratched up]“.

Yep, a brand-new iPod, no questions asked. I friggin’ love those guys.